Access to Information and Privacy
Axcess1 Prince Edward Island
Access to Information and Privacy management, built around FOIPP and MGA s. 147 / ATIPPI Regs
Built around your law — not around generic case management.
Built around your law — not around generic case management
Many case-management products ask a public body to adapt its process to the software. Axcess1 is configured around the legislation, the procedures, the vocabulary and the reporting obligations of each jurisdiction. An organization chooses its Act once; every screen, deadline, letter and report then follows it.
Generic case management
The organization adapts to the software.
Axcess1
The software follows the legislation and the way government works.
Legislation supported
Freedom of Information and Protection of Privacy Act (RSPEI 1988, c F-15.01)
| What the Act requires | As configured in Axcess1 |
|---|---|
| Who it applies to | Departments, branches and offices of the Government of PEI; the Executive Council Office; agencies, boards, commissions and corporations designated in Schedule 1 of the General Regulations; offices of officers of the Legislative Assembly; local public bodies — UPEI, Holland College, Collège de l'Île and the designated municipalities (City of Charlottetown, City of Summerside, Town of Cornwall, Town of Stratford). Not the offices of the Speaker or MLAs, nor the courts. Other PEI municipalities give access under their own bylaw under the Municipal Government Act, s. 147 (see pack pe-mun). |
| Time limit to respond | 30 days (s. 9(1)). The due date is calculated when the request is entered, with the holidays of the jurisdiction. |
| Extensions | Up to 30 days. The head may extend up to 30 days if the request lacks detail, involves a large volume of records, needs third-party/public-body consultation, or a third party asked for review; longer extensions, and extensions for multiple concurrent requests (s. 12(2)), need the Commissioner's permission; s. 12(3) allows the time needed for third-party notice under s. 29. The applicant must be told the reason, the new date and the right to complain (s. 12(4)). (s. 12(1)) |
| No answer in time | Treated as a refusal (s. 9(2)); overdue requests are flagged. |
| Third-party notice | Notice under s. 28; 20 days for the third party to respond; 20 days to seek review of the decision |
| Transfer to another body | s. 13, within 15 days |
| Decision and reasons | The decision letter gives the reasons, the provision relied on and the right of review (s. 10(1)(c)). |
| Fees | $5 initial fee for general requests (Gen. Reg. s. 9(2)); further fees only if processing exceeds 3 hours, with a written estimate; own personal information: copying costs only (s. 76(2)); fee waiver on request (s. 76(3.1)–(4)). |
| Review and complaints | Information and Privacy Commissioner of Prince Edward Island; 60 days to ask for a review (s. 61(2)(a)) |
| Privacy breaches | The incident register records each breach and what the rules of this jurisdiction require. |
Loaded for this Act
- 69 provisions (exemptions, exceptions and exclusions) ready to cite on a redaction, each with its section number.
- Request types: General information request (FOIPP); Own personal information (FOIPP); Correction of personal information (FOIPP s. 34).
- Statutory steps on the timeline: Extension by the head under s. 12(1) (up to 30 days); Extension with the Commissioner's permission (s. 12(1) longer period, or s. 12(2) multiple concurrent requests) — days as permitted; Extension for third-party intervention (s. 12(3)) — time needed to comply with s. 29; Request transferred to another public body (s. 13, within 15 days of receipt); Third-party notice (s. 28) — 20 days to consent or make representations; Third-party decision (s. 29) — within 30 days of notice, not before day 21 unless the third party has responded; Fee estimate given (s. 76(3)) — processing stops until agreement and 50% deposit (Gen. Reg. s. 12(1)); Commissioner asked to authorize disregarding the request (s. 52) — processing stops pending decision….
Checked against the published text on 2026-10-01. PEI Legislative Counsel — Freedom of Information and Protection of Privacy Act (consolidation current to May 29, 2026) · PEI Legislative Counsel — FOIPP General Regulations (consolidation current to June 20, 2026) · Government of PEI — FOIPP Guidelines and Practices Manual (revised January 2025)
Municipal Government Act — Access to Information and Protection of Personal Information Regulations (RSPEI 1988, c M-12.1, ss. 147–148; PEI Reg EC696/19)
| What the Act requires | As configured in Axcess1 |
|---|---|
| Who it applies to | Every PEI municipality under the Municipal Government Act, except the designated municipalities covered by FOIPP (Charlottetown, Summerside, Cornwall, Stratford — use pe-foipp for them). The municipality's own bylaw governs; this pack reflects the minimum rules the Regulations require the bylaw to contain. |
| Time limit to respond | 30 days (Reg. s. 7(1)). The due date is calculated when the request is entered, with the holidays of the jurisdiction. |
| Extensions | No fixed extension: if the information cannot reasonably be accessed within 30 days, the Coordinator must tell the applicant in writing when it will be accessible and give a written fee estimate. (Reg. s. 7(2)) |
| Third parties | The Act sets no formal notice; consultations are recorded and tracked on the request. |
| Transfer to another body | Reg. s. 16(5) (correction requests only), within 30 days |
| Decision and reasons | The decision letter gives the reasons, the provision relied on and the right of review (Reg. s. 7(3)). |
| Fees | No application fee in the Regulations; the bylaw may set fees not exceeding actual cost (photocopies max 8 cents a page); own personal information: photocopy cost only (Reg. s. 10(3)); waiver possible (Reg. s. 10(4)). |
| Review and complaints | Independent adjudicator appointed by the municipal council (privacy complaints) (Reg. ss. 24–25) |
| Privacy breaches | The incident register records each breach and what the rules of this jurisdiction require. |
Loaded for this Act
- 11 provisions (exemptions, exceptions and exclusions) ready to cite on a redaction, each with its section number.
- Request types: General information request (municipal bylaw, MGA s. 147); Own personal information (municipal bylaw); Correction of personal information (Reg. s. 15; notice within 60 days, s. 16(2)).
- Statutory steps on the timeline: Coordinator notice: information not accessible within 30 days — date given and fee estimate (Reg. s. 7(2)); 50% deposit required before search (Reg. s. 10(6)(b), if the bylaw provides); Correction request transferred to the party that collected or created the information (Reg. s. 16(5), within 30 days); Privacy complaint to council — adjudicator appointed (Reg. ss. 24–25).
Checked against the published text on 2026-10-01. PEI Legislative Counsel — Municipal Government Act (consolidation current to November 29, 2023) · PEI Legislative Counsel — MGA Access to Information and Protection of Personal Information Regulations (consolidation current to April 1, 2020) · PEI Legislative Counsel — FOIPP Act, definition of designated municipality (s. 1(b.2))
Legislation-to-feature matrix
| Legislative requirement | Axcess1 support |
|---|---|
| Statutory deadline | 30 days (s. 9(1)): calculated automatically for each request; overdue and upcoming requests on the dashboard. |
| Extensions and holds | Recorded as events that move the due date, each tied to its section of the Act. |
| Exemptions and exclusions | The provisions of FOIPP and MGA s. 147 / ATIPPI Regs in the redaction editor, each with its section number. |
| Third parties and consultations | Notices, consultation packages and their due dates tracked on the request. |
| Fees | Fee notices and payments recorded on the request. |
| Reviews, appeals and complaints | Recorded on the request timeline with their dates and outcome. |
| Redaction | Done by the analyst in the built-in editor; optional AI suggestions that the analyst accepts or rejects. |
| Decision letters | Generated from templates for this Act, with the provisions cited. |
| Release | A release package built from the reviewed records; redactions are permanent in the released file. |
| Annual statistics | Annual access statistics for the period, with each figure traceable to its requests. |
| Audit trail | Every action on a request is recorded with the user and the time. |
From request to release
1Receive and validate
The request is entered with its type, requester and date received; a number is issued from your own numbering pattern.
2Calculate the deadline
The due date follows the Act: 30 days (s. 9(1)). Holds and extensions move it and are recorded.
3Assign and search
The request is assigned to an officer; the units holding records are tasked and their answers tracked.
4Collect and review
Records are uploaded (PDF, Office files, scans with text recognition) and reviewed page by page.
5Apply the provisions and redact
The analyst marks a passage and picks the provision of this Act; the released copy shows the section relied on.
6Consult
Consultation packages are produced per party, with their due dates.
7Approve
The response goes to the approver's inbox for review and signature.
8Release
The release package and the decision letter are generated from the request.
9Report
Requests, processing times, decisions and provisions invoked are counted for the period you choose.
Agentic AI across the lifecycle
AI is switched off until your administrator turns it on, one capability at a time. AI assists. Authorized officials decide.
Intake agent
Proposes a new request from a message, the portal or a drop folder; an officer confirms it.
Document intelligence
Summarizes and classifies the records and finds the people and organizations named in them.
Responsiveness agent
Suggests which records answer the request.
Exemption assist
Proposes provisions of FOIPP with reasons; redaction candidates appear in the editor.
Consultation agent
Suggests who should be consulted and on which pages.
Quality assurance agent
Checks a package a second time before release.
Deadline watch
Lists the requests at risk of running late.
Copilot
Answers questions about a request, citing the records it used.
Migration
Case history, requesters and documents are brought over from the system you use today, so you do not start from an empty database.
Deployment
Hosted by SoftSim in Canada, on your own private cloud or servers, or standalone on a PC or Mac.
Security
Each organization's records are separate, access is controlled by role and every action is recorded. Run on your own servers, your records never leave your premises.
Try it free for 30 days
One licence, the full product, no obligation. Or see it first in a 30-minute demonstration.
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Axcess1 supports configurable workflows designed around the applicable legislation. Government organizations remain responsible for legal interpretation and statutory decisions. Summaries of the legislation are paraphrases prepared from the published text; they are not legal advice.