Access to Information and Privacy
Axcess1 Yukon
Access to Information and Privacy management, built around ATIPP Act
Built around your law — not around generic case management.
Built around your law — not around generic case management
Many case-management products ask a public body to adapt its process to the software. Axcess1 is configured around the legislation, the procedures, the vocabulary and the reporting obligations of each jurisdiction. An organization chooses its Act once; every screen, deadline, letter and report then follows it.
Generic case management
The organization adapts to the software.
Axcess1
The software follows the legislation and the way government works.
Legislation supported
Access to Information and Protection of Privacy Act (SY 2018, c 9)
| What the Act requires | As configured in Axcess1 |
|---|---|
| Who it applies to | Ministerial bodies (ministers' offices and Government of Yukon departments) and statutory bodies and entities prescribed in Schedule 1 of the ATIPP Regulation (e.g. Yukon University, Yukon Energy Corporation, Yukon Hospital Corporation). Courts, judges and the offices of MLAs and officers of the Legislative Assembly are not public bodies (s. 4). Yukon municipalities are not public bodies under this Act (not ministerial bodies and not prescribed). |
| Time limit to respond | 30 working days (s. 50(1)(a)). The due date is calculated when the request is entered, with the holidays of the jurisdiction. |
| Extensions | Up to 15 working days. The head asks the access and privacy officer at least 5 business days before the response date; total extensions up to 15 business days, or 30 with the applicant's written consent (s. 62(3)). Longer (no limit) extensions only from the Commissioner, requested at least 8 business days before the response date (s. 63). The 30 business days run from the activation date (s. 47(2)); the cost-estimate period is not counted (s. 50(2)-(3)). (s. 62) |
| No answer in time | Treated as a refusal (s. 64(6)); overdue requests are flagged. |
| Third-party notice | Notice under s. 59; 5 days to seek review of the decision |
| Decision and reasons | The decision letter gives the reasons, the provision relied on and the right of review (s. 64(2)). |
| Fees | No application fee. Processing cost $30 per hour after free hours (3 hours; 5 for Class A public bodies; 10 for own personal information at Class A bodies); nothing payable if $30 or less; 50% deposit if $500 or more; waiver may be requested (s. 55). No fee for a correction request (s. 35(6)). |
| Review and complaints | Yukon Information and Privacy Commissioner; 30 days to ask for a review (s. 90(1)(b)) |
| Privacy breaches | Notification is mandatory; the incident register applies this jurisdiction's threshold, notices and time limits. |
Loaded for this Act
- 58 provisions (exemptions, exceptions and exclusions) ready to cite on a redaction, each with its section number.
- Request types: General access request (ATIPP Act s. 44); Own personal information (ATIPP Act s. 34); Correction of personal information (ATIPP Act s. 35; 30 business days).
- Statutory steps on the timeline: Access request accepted by the access and privacy officer (s. 47); activation date starts the 30 business days (s. 50); Access request refused for processing under s. 48 (complaint right under s. 49); Cost estimate given to the applicant under s. 54(2)(b) (period not counted toward the response date, s. 50(2)-(3)); Request abandoned: no payment or waiver by the 20th business day after the cost estimate (s. 58); Extension by the access and privacy officer under s. 62 (total up to 15 business days); Extension under s. 62 with the applicant's written consent (total up to 30 business days, s. 62(3)(a)); Extension granted by the Commissioner under s. 63 (new response date set by the Commissioner); Third-party notice under s. 59 (objection date set in the notice)….
Checked against the published text on 2026-10-01. Yukon Legislation — Access to Information and Protection of Privacy Act, SY 2018, c 9 (unofficial consolidation, as amended by SY 2019, c 15) · Yukon Legislation — Access to Information and Protection of Privacy Regulation, O.I.C. 2021/025 · Yukon Legislation — legislation by title (current versions)
Legislation-to-feature matrix
| Legislative requirement | Axcess1 support |
|---|---|
| Statutory deadline | 30 working days (s. 50(1)(a)): calculated automatically for each request; overdue and upcoming requests on the dashboard. |
| Extensions and holds | Recorded as events that move the due date, each tied to its section of the Act. |
| Exemptions and exclusions | The provisions of ATIPP Act in the redaction editor, each with its section number. |
| Third parties and consultations | Notices, consultation packages and their due dates tracked on the request. |
| Fees | Fee notices and payments recorded on the request. |
| Reviews, appeals and complaints | Recorded on the request timeline with their dates and outcome. |
| Redaction | Done by the analyst in the built-in editor; optional AI suggestions that the analyst accepts or rejects. |
| Decision letters | Generated from templates for this Act, with the provisions cited. |
| Release | A release package built from the reviewed records; redactions are permanent in the released file. |
| Annual statistics | Annual access statistics for the period, with each figure traceable to its requests. |
| Audit trail | Every action on a request is recorded with the user and the time. |
From request to release
1Receive and validate
The request is entered with its type, requester and date received; a number is issued from your own numbering pattern.
2Calculate the deadline
The due date follows the Act: 30 working days (s. 50(1)(a)). Holds and extensions move it and are recorded.
3Assign and search
The request is assigned to an officer; the units holding records are tasked and their answers tracked.
4Collect and review
Records are uploaded (PDF, Office files, scans with text recognition) and reviewed page by page.
5Apply the provisions and redact
The analyst marks a passage and picks the provision of this Act; the released copy shows the section relied on.
6Consult
Consultation packages are produced per party, with their due dates.
7Approve
The response goes to the approver's inbox for review and signature.
8Release
The release package and the decision letter are generated from the request.
9Report
Requests, processing times, decisions and provisions invoked are counted for the period you choose.
Agentic AI across the lifecycle
AI is switched off until your administrator turns it on, one capability at a time. AI assists. Authorized officials decide.
Intake agent
Proposes a new request from a message, the portal or a drop folder; an officer confirms it.
Document intelligence
Summarizes and classifies the records and finds the people and organizations named in them.
Responsiveness agent
Suggests which records answer the request.
Exemption assist
Proposes provisions of ATIPP Act with reasons; redaction candidates appear in the editor.
Consultation agent
Suggests who should be consulted and on which pages.
Quality assurance agent
Checks a package a second time before release.
Deadline watch
Lists the requests at risk of running late.
Copilot
Answers questions about a request, citing the records it used.
Migration
Case history, requesters and documents are brought over from the system you use today, so you do not start from an empty database.
Deployment
Hosted by SoftSim in Canada, on your own private cloud or servers, or standalone on a PC or Mac.
Security
Each organization's records are separate, access is controlled by role and every action is recorded. Run on your own servers, your records never leave your premises.
Try it free for 30 days
One licence, the full product, no obligation. Or see it first in a 30-minute demonstration.
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Axcess1 supports configurable workflows designed around the applicable legislation. Government organizations remain responsible for legal interpretation and statutory decisions. Summaries of the legislation are paraphrases prepared from the published text; they are not legal advice.